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What are the benefits of online counselling?

Updated: Dec 5, 2023

With the advent of new technologies and the push to use telehealth as a result of the Covid-19 pandemic, you now have the choice of seeing your counsellor online. This offers you great choice as a client. Let's look at little bit more at the client reported benefits of online counselling using videoconferencing - which is what I offer so that you can make an informed choice about whether this is right for you.

Benefits of online counselling

  • Saves you time and money - there is no travel time or expense to and from your counsellor's office, so its more efficient for you as a client

  • Greater privacy - no one sees you going into the counsellor's office

  • Accessibility - you can access your counsellor from anywhere in Australia

  • Greater flexibility - you can self-book your appointment at a time that is convenient for you (I offer after hours and weekend availability)

  • Convenient - attend from the comfort of your home

  • You are on your turf - a lot of people report this makes them feel safer and more comfortable in their own space at home

  • Equally as effective as face-to-face counselling - research shows that online counselling is equally as effective as face-to-face counselling.

What do I need to access online counselling?

Online counselling requires you to have access to:

  • the internet*,

  • a computer/laptop/mobile phone with video capability,

  • a private space at home where you cannot be overheard or interrupted, and

  • headphones (optional)

*I always have a back-up plan in place with clients to call them on their mobile in the event that the internet drops out.


Secure videoconferencing

The videoconferencing I use Zoom is a secure end-to-end encrypted platform (which means there is no middleman listening in) and you can feel confident that what you say remains between us. The Zoom software is quick and easy (and free) to install.


More questions?

I hope this answers questions which some of you might have when considering online counselling and whether it is right for you. I've included more information on technical details under Frequently Asked Questions. For most people who are familiar with videoconferencing software this will be super straightforward, but I'm also happy to answer any questions, so drop me a line if you are at all unsure.



Disclaimer: This post is for informational and educational purposes only. It should not be taken as counselling/therapy advice or used as a substitute for such. You should always speak to your own counsellor.


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